Privacy Policy

Last Updated: 31st March 2025

At La Crêperie Pierre Grise, your privacy matters. This Privacy Policy outlines how we handle any personal data you may share with us through our website [www.lacreperie.ie], Facebook page, or Instagram account. We are committed to safeguarding your privacy in line with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Irish Data Protection Acts 1988–2018.

1. Who We Are

La Crêperie is a restaurant with locations in Greystones and Dalkey, Ireland.
We showcase our story, menus, and updates through our website and social media platforms.

You can contact us at:
📍 Greystones & Dalkey, Co. Wicklow, Ireland
📧 Email: info@lacreperie.ie

2. What Data We Collect

Our website does not directly collect personal data — it exists purely to inform visitors about our menus, locations, and story. However, we may indirectly collect limited data through:

  • Facebook and Instagram interactions (e.g. likes, comments, direct messages)

  • Website analytics (e.g. number of visitors, general location, device type)

We do not operate contact forms, mailing lists, or online ordering systems at this time.

3. How We Use Your Data

We may use any limited data collected solely to:

  • Understand how people interact with our website and content

  • Respond to direct messages or comments on social media

  • Improve the visitor experience and tailor content accordingly

We do not use your data for automated decision-making, profiling, or third-party marketing.

4. Legal Basis for Processing

We process your data only when:

  • It is necessary for our legitimate interests (e.g. replying to enquiries or understanding audience engagement), or

  • You have given your explicit consent (e.g. when engaging with us on social media).

5. Data Sharing & Third Parties

We do not sell, trade, or share your personal data with third parties.

However, our platforms may rely on services provided by:

  • Meta (Instagram & Facebook) – Both platforms collect user data based on your engagement. Please refer to Meta’s Privacy Policy for more details.

  • Analytics providers – If used, we may view anonymised insights (e.g. page visits, traffic sources), but no personally identifiable information is processed.

Any processing by these providers may involve data transfers outside the EU, though they are subject to GDPR compliance measures such as Standard Contractual Clauses.

6. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected.
Social media interactions (e.g. messages) are retained in-app unless you request deletion.

7. Your Rights Under GDPR

You have the right to:

  • Access any personal data we hold about you

  • Request correction or deletion

  • Withdraw your consent at any time

  • Object to processing

  • Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

To make a request, please email: [Insert email]

8. Cookies

If we use cookies on our website, they are limited to those necessary for functionality and anonymous analytics. We do not use advertising or tracking cookies.

You can manage your cookie preferences through your browser settings.

9. Links to Other Sites

Our website or social media profiles may link to third-party websites (e.g. maps, reviews, booking services). We are not responsible for their privacy practices — we encourage you to review their privacy policies separately.

10. Updates to This Policy

We may occasionally update this policy. The most recent version will always be available on our website with the updated date at the top.

Questions or concerns?
We’re happy to help — please contact us at info@lacreperie.ie